Return 📦
Want to return your ShaktiMat product or have questions about the refund? No problem. Here you’ll find all the information.
Get more information
Problem with order 🚛
You can't find your parcel? Delays in delivery? Has your parcel been returned to us? Part of your order is missing? You were sent the wrong product? Don't worry, we can fix that for you.
Faulty Product 👀
Is a spike disk missing from your mat or does your Shakti product have a production error? Unfortunately, this can sometimes happen, because all our products are made by hand. We want you to be 100% satisfied with your order.
Exchange 👉🏼
You want to exchange your product?
Order 🧾
You want to change or cancel your order? Are you missing an invoice or order confirmation? You have not received an invoice or an invoice has been sent to you although you have already paid?
Payment & Shipping ⏰
Do you have questions about shipping and payment methods? We will be happy to answer them.
Product Questions ❓
All you need to know about acupressure.
About us 🤝
Here you can find out more about our social and charitable projects and how we work.
Feedback & Ideas 💡
We are always happy to receive feedback. Do you have ideas about what we can do better or would you like to see a particular product? Let us know.
Get support
- Contact usIf your question could not be answered in the Help Centre, please send us an email to [email protected]. If applicable, please use the subject specified in the Help Centre for your request - this will help us to help you more quickly.