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Hilfe und Kontakt

<p>If you have paid for your order by credit card or PayPal, for example, the payment is complete. Generally, you will automatically receive an invoice from us as soon as your order is shipped. This invoice is for your records, of course you do not have to pay it again.</p>

If you have paid for your order by credit card or PayPal, for example, the payment is complete. Generally, you will automatically receive an invoice from us as soon as your order is shipped. This invoice is for your records, of course you do not have

I have received an invoice, but I have already paid.

Order 🧾

Thank you for giving us a chance 🙏🏻 Returning your product is easy.

I have returned my order. When will I receive a refund?

Can I keep individual items of a set?

Return 📦

According to the tracking, my order has been delivered. However, I have not received my delivery.

There is a delay in delivery.

My order has been returned.

Part of my order is missing.

I have received the wrong product.

Problem with order 🚛

Spike disk missing/damaged

My product is damaged.

Faulty Product 👀

My mat is too intense. My mat is not intense enough.

I do not like the colour of my product.

I accidentally ordered the wrong intensity.

Exchange 👉🏼

Important Message for Christmas 🎁 🎄🎅🏼

Can I cancel my order?

Can I add something to my order?

Where do I add the discount code?

I have not received an order confirmation.

I have not received an invoice.

How long does delivery take?

Which parcel service do you use?

What payment options do I have?

I would like to pay by invoice (Klarna).

I can't complete the payment process.

Payment & Shipping ⏰

What is an acupressure mat?

What is acupressure?

Which mat is suitable for me?

What happens when using the ShaktiMat?

How long and how often should I use the mat?

Does it hurt to use the ShaktiMat?

Can I wash the Shakti products?

Is the brochure available digitally?

How do I use the acupressure ring?

How big is the ShaktiMat and how much does it weigh?

Can children use the mat?

Heart problems

Pregnancy

Epilepsy, phlebitis(s), (thrombophlebitis), fever

Skin inflammations, moles, birthmarks

Taking medication to inhibit blood clotting

Will the mat help me with XYZ?

Contraindications

Product Questions ❓

Our Gratitude Factory

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About us  🤝

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Feedback & Ideas 💡

I have received an invoice, but I have already paid.Updated 9 months ago