Order 🧾

You want to change or cancel your order? Are you missing an invoice or order confirmation? You have not received an invoice or an invoice has been sent to you although you have already paid?

Important Message for Christmas 🎁 🎄🎅🏼

In order for your parcel to arrive in time for Christmas, please order until the following dates:

Can I cancel my order?

Our team goes to great lengths to ensure that orders reach you quickly. It often only takes a few minutes from the time we receive your order in our system to the time we pack and ship your shipment. Unfortunately, for this reason, it is not currentl

Can I add something to my order?

Unfortunately, it is not possible to add anything to your order. It often only takes a few minutes from the time you place your order to the time it is packed and shipped. For this reason, it is impossible for us to process the order afterwards. Also

Where do I add the discount code?

You can enter the discount code directly at the checkout, there is a separate field for it. Step 1. There you enter it and click apply, then the discount will be deducted. Step 2. Step 3. NOTE: It is not possible to apply more than one discount code

I have not received an order confirmation.

You have placed an order and have not received an order confirmation?. This can be for several reasons. Please check your spam folder first. Unfortunately, it sometimes happens that our emails end up there. If there is no message from us in the spam

I have not received an invoice.

If you have chosen to pay by invoice when placing your order, the entire payment will be processed by Klarna. Klarna is an external payment provider. You will receive the invoice with the bank details for the transfer from Klarna by email. If you hav

I have received an invoice, but I have already paid.

If you have paid for your order by credit card or PayPal, for example, the payment is complete. Generally, you will automatically receive an invoice from us as soon as your order is shipped. This invoice is for your records, of course you do not have