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Unfortunately, unexpected delays can sometimes occur. We would like to apologise for the inconvenience, also on behalf of our warehouse and shipping partners.You can easily track your shipment yourself. To do so, please enter your tracking number in the shipment tracking. You will have received this by e-mail after placing your order.&#xA0;Here you can find the&#xA0;<a href="https://www.dpd.com/de/en/" target="_blank" rel="noopener noreferrer" style="box-sizing: inherit; background-color: transparent; color: rgb(255, 105, 0); text-decoration: none; cursor: pointer; transition: color 200ms linear 0s;"></a><a href="https://www.dpd.com/de/en/" rel="noopener noreferrer" style="box-sizing: inherit; background-color: transparent; color: rgb(255, 105, 0); text-decoration: none; cursor: pointer; transition: color 200ms linear 0s;" target="_blank">link to the shipment tracking for DPD</a>. Here you will find the&#xA0;<a href="https://www.dhl.de/en/privatkunden/dhl-sendungsverfolgung.html" target="_blank" rel="noopener noreferrer" style="box-sizing: inherit; background-color: transparent; color: rgb(255, 105, 0); text-decoration: none; cursor: pointer; transition: color 200ms linear 0s;"></a><a href="https://www.dhl.de/en/privatkunden/dhl-sendungsverfolgung.html" rel="noopener noreferrer" style="box-sizing: inherit; background-color: transparent; color: rgb(255, 105, 0); text-decoration: none; cursor: pointer; transition: color 200ms linear 0s;" target="_blank">link to the shipment tracking for DHL.</a> Here you can find the&#xA0;<a href="https://tracking.packeta.com/en/tracking/search" target="_blank" rel="noopener noreferrer" style="box-sizing: inherit; background-color: transparent; color: rgb(255, 105, 0); text-decoration: none; cursor: pointer; transition: color 200ms linear 0s;"></a><a href="https://tracking.packeta.com/en/tracking/search" rel="noopener noreferrer" style="box-sizing: inherit; background-color: transparent; color: rgb(255, 105, 0); text-decoration: none; cursor: pointer; transition: color 200ms linear 0s;" target="_blank">link to the tracking of Packeta.</a> <h2 dir="ltr" id="my-order-is-not-moving">My order is not moving</h2>If your order does not move for more than 4 working days, please contact us directly at support@shaktimat.de with the subject: &quot;Delivery delay&quot;. This will enable us to process your request quickly. Please also give us your telephone number.&#xA0;We will then contact the shipping company and clarify why your delivery is delayed. If necessary, we will send a replacement immediately.

Unfortunately, unexpected delays can sometimes occur. We would like to apologise for the inconvenience, also on behalf of our warehouse and shipping partners. You can easily track your shipment yourself. To do so, please enter your tracking number in

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My order is not moving

There is a delay in delivery.Updated 10 months ago

My order is not moving